Polaris Ventures Private Limited ("Sheffy", "we", "us") operates sheffy.in. Registered office: Gurgaon, Haryana, India. This policy describes how we collect, use, and protect your information when you interact with our website or services.

Information We Collect

We collect information you provide directly: your name, phone number, and event details submitted through our contact forms or WhatsApp conversations. We also automatically collect usage data including pages visited, device type, browser, IP address, and approximate location through cookies and analytics tools.

How We Use Your Information

Your contact details are used to respond to your catering enquiry, share relevant pricing or menu options, and follow up on your event requirements. Usage data helps us improve our website experience and measure advertising performance. We do not sell your personal information to third parties.

Cookies, Analytics & Advertising

We use the following third-party services that set cookies on your device:

Google Analytics collects browsing data (pages visited, time on site, device information) to help us understand how visitors use our website.

Google Ads conversion tracking uses cookies to measure the effectiveness of our advertising. When you click a Sheffy ad and later submit an enquiry, a cookie allows us to attribute that conversion to the ad click.

Google Ads remarketing: Third-party vendors, including Google, show Sheffy ads on websites across the internet. Google and other third-party vendors use cookies to serve these ads based on your past visits to sheffy.in. After visiting our website, you may see Sheffy advertisements on other websites and apps you visit.

First-party cookies (set by sheffy.in) and third-party cookies (set by Google) work together for analytics and ad measurement purposes.

How to Opt Out of Personalised Advertising

You can opt out of Google's use of cookies for personalised advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies for personalised advertising by visiting the Network Advertising Initiative opt-out page. Additionally, you can control or delete cookies through your browser settings.

WhatsApp

Clicking a WhatsApp button on our website opens a conversation with Sheffy on WhatsApp, a third-party messaging platform operated by Meta Platforms, Inc. Your phone number and message content shared via WhatsApp are governed by WhatsApp's own privacy policy. We use information shared in WhatsApp conversations solely to respond to your catering enquiry.

Data Sharing

We share your information with: the Sheffy operations team handling your event; Google, for analytics and advertising measurement (as described above); and WhatsApp/Meta, when you initiate a conversation via WhatsApp. We do not share your personal information with unrelated third parties for their own marketing purposes.

Data Security

All personal information is collected over a secure HTTPS connection. We implement reasonable security measures to protect your data from unauthorised access, alteration, or disclosure.

Data Retention

We retain your contact information for up to 24 months after your last interaction with us, after which it is deleted unless you have an active booking or ongoing service arrangement.

Your Rights (Digital Personal Data Protection Act, 2023)

Under India's DPDP Act, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw your consent for data processing at any time
• File a complaint with the Data Protection Board of India

To exercise any of these rights, email community@sheffy.in or call 95278 95279. We will respond within 30 days.

Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

Contact

For privacy-related questions, contact us at:
Email: community@sheffy.in
Phone: 95278 95279
Polaris Ventures Private Limited, Gurgaon, Haryana, India

Last updated: June 2026